OpenAIのVerify Organizationで「本人確認ができませんでした」を解決したい

Introducing OpenAI o3 and o4-mini | OpenAIを読んで、OpenAI o3 を早速使ってみると、以下のエラーメッセージに遭遇しました。

Error: Your organization must be verified to use the model o3. Please go to: https://platform.openai.com and click on Verify Organization.

Error: Your organization must be verified to use the model o3. Please go to: https://platform.openai.com and click on Verify Organization.

に記載されている通り、Verify Organization を進めていきます。

https://inquiry.withpersona.com/verify?inquiry-id=YOUR_ID

を別タブで開いて、

1. ID（マイナンバーカード）
2. 顔認証（左右上下を動かすやつ）

を完了すると「本人確認ができませんでした」というエラーメッセージが表示されました。

「本人確認が完了できませんでした。サポートに連絡してください。」とのことなので、OpenAIのサポートに連絡することにします。

OpenAIのチャットサポートへ問い合わせたところ、以下のようなテンプレート（？）メッセージの返信があったのみで、その後は音沙汰が無い状況。

Hi there, It sounds like you're having trouble completing the organization verification process to access protected models on the OpenAI platform. The verification process is crucial for unlocking advanced AI capabilities and ensuring the safe use of AI technologies. Here are a few steps you can follow to troubleshoot and potentially resolve the issue: Check Eligibility: Ensure that your organization is eligible for verification. According to our API Organization Verification article, you'll need a valid government-issued ID from one of our supported countries and must not have recently verified another organization, as each ID can only verify one organization every 90 days. Required Information: Make sure you have all the required information handy. This includes a valid government-issued ID and any other details that might be requested during the verification process. Supported Countries and IDs: Verify that your country and form of identification are supported for the verification process. Our system supports identification from over 200 countries, but it's best to start the verification process to see if your specific country and ID are supported. Troubleshoot Verification Availability: If the verification option is not available to you at this time, you can continue using the OpenAI platform and existing models as you currently do. Models requiring verification today might become available to all customers in the future, even without verification. Contact Support: If you've checked all the above and still cannot complete the verification, it might be helpful to reach out to OpenAI support for assistance. They can provide more specific guidance based on the details of your account and organization. For more detailed information on the verification process and what it entails, you can refer to the API Organization Verification article in our help center. If there's anything specific you're encountering during the verification process, such as error messages or unclear instructions, please let us know so we can offer more targeted advice. Best,

その後、特に音沙汰がなく、7日ぶりに https://platform.openai.com/settings/organization/general を確認したところ、 ✅ Organization Verified になっていました。