障害対応

入門

https://zenn.dev/kondo_script/articles/7b3c28d22e15d9
https://speakerdeck.com/ryuichi1208/ru-men-zhang-hai-dui-ying
https://tech.bm-sms.co.jp/entry/2023/12/11/100000
https://speakerdeck.com/sansantech/sansan-20240116

フロー改善

https://product.10x.co.jp/entry/2023/06/12/171003
https://medium.com/finc-engineering/incident-manegement-c214e853cbda
https://www.taihey-blog.com/entry/2020/05/01/072324
https://mixi-developers.mixi.co.jp/minimo-aws-event-201908-fc47a8e94745
https://note.com/kubopi/n/ne7c60f3c2d94
https://product.st.inc/entry/2022/12/13/090317

考え方やスタンスの話

https://dev.classmethod.jp/articles/first-step-incident-team/
https://developers.freee.co.jp/entry/anyone-who-has-never-made-a-mistake-has-never-tried-anything-new_
https://mackee.hatenablog.com/entry/2020/08/30/161819
https://speakerdeck.com/ryuichi1208/zhang-hai-dui-ying-wole-simu7tunokotu
https://docs.wantedly.dev/introduction/incident
https://speakerdeck.com/katsuhisa91/the-human-aspects-of-incident-response

発生事例と対応

https://togetter.com/li/2020232
https://xtech.nikkei.com/atcl/nxt/column/18/00687/101000134/
https://zenn.dev/catnose99/articles/b1735af8aa0b02
https://www.fsa.go.jp/news/r3/20220630/system01.pdf
https://www.ipa.go.jp/archive/files/000004667.pdf
https://piyolog.hatenadiary.jp/entry/2023/01/07/000622
https://www.ipa.go.jp/archive/files/000063869.pdf
https://developers.google.com/maps/incident-management
https://speakerdeck.com/takosonomono/ameba-incident-management

個別トピック

インシデントコマンダー

https://speakerdeck.com/jacopen/sabisunowei-ji-nili-tixiang-kauridasitupu-insidentokomandanoyi-ge-tozhan-lue
https://speakerdeck.com/irotoris/wantedly-incident-commander
https://tech.timee.co.jp/entry/2023/12/10/070000
https://cloud.google.com/docs/security/incident-response?hl=ja
https://ueokande.github.io/incident-response-docs-ja/training/incident_commander/
https://asana.com/ja/resources/incident-commander
https://levtech.jp/media/article/interview/detail_506/

ポストモーテム

https://docs.wantedly.dev/fields/dev-process/post-mortems
https://tech.dentsusoken.com/entry/2021/12/12/組織に失敗学でPostmortem文化の定着を試みた話
https://qiita.com/e99h2121/items/be9247563fb936b77511
https://note.com/tk3fftk/n/n241612789742
https://speakerdeck.com/leveragestech/posutomotemuhaxue-binochang-zu-zhi-noyoriliang-iposutomotemuwomu-zhi-siteyatutakoto
https://www.lifull.blog/entry/2023/09/30/120000

オンコール対応

https://speakerdeck.com/ryuichi1208/xiao-guo-de-naonkorudui-ying-tozhang-hai-dui-ying
https://newrelic.com/jp/blog/how-to-relic/on-call-and-incident-response-new-relic-best-practices-2

障害報告書

https://zenn.dev/midori/articles/6ed7a1fca87d86
https://en-ambi.com/itcontents/entry/2018/05/25/110000/

セキュリティインシデント

https://www.nri-secure.co.jp/blog/security-incident-response-training
https://www.soumu.go.jp/main_content/000923554.pdf
https://jpn.nec.com/cybersecurity/blog/230310/index.html

自動化

https://speakerdeck.com/hiboma/incident-management-and-engineering
https://zenn.dev/sazanami5/articles/569f8969463695
https://zenn.dev/resilire/articles/202408-incident-response-process
https://www.pagerduty.co.jp/best_practices/4895/
https://speakerdeck.com/hiboma/yapc-kyoto-2023
https://product.st.inc/entry/2022/12/13/090317
https://zenn.dev/ubie_dev/articles/incident-response-with-incidentio

訓練

https://zenn.dev/atamaplus/articles/670c425940a6f4

ライフサイクル

https://zenn.dev/aeonpeople/articles/b410542926d5fc

失敗

https://dain.cocolog-nifty.com/myblog/2024/01/post-c13efc.html