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Surface Laptop 4 Keyboard Not Responding
Regarding the issue mentioned in the title, it has occurred about three times since the beginning of this year. I decided to write this post because I couldn't find any articles describing the same symptoms. Since all Surface devices support touch screens, you can manage to Google it, but it is quite tough if a helpful article doesn't pop up immediately. If a restart doesn't fix it, holding the power button for 20 seconds to restart solved the problem. The environment is as follows.
Device specifications
Device name SurfaceLaptop4
Processor 11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GHz 3.00 GHz
Installed RAM 32.0 GB (31.8 GB usable)
Windows specifications
Edition Windows 11 Pro
Version 23H2
The reference material is the page below. Especially since driver re-installation was not necessary, holding the power button for 20 seconds resolves the issue.
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